Customer Service And Real Estate Go Together At Redfin

The Redfin logo.

A real estate agency for the 21st century! What does one look like; how does it do real estate listings; can I access it online? Even more important, does it save me money? Well, if there is a 21st century agency, it would turn out to be REDFIN. At the very least, this agency began only in 2006, giving it the ability to design services with something of a fresher view. and no old habits to break.

Besides its relatively recent founding date, this real estate agency provides the full set of services. Agents really get to know their home buyers and sellers, whether it is over a relaxing cup of coffee, or during a home tour. Agents are well-versed in the use of online tools, providing the ability to highlight a home that is for sale with the most recent tools, including 360 degree room views. For those buying, there is map-based technology, so you can look in the area in which you are interested, and all of the agents' listings are online.



Redfin has agents located in the Baltimore and Washington, DC, areas, and you can also venture further afield if you prefer a longer commute, since I'm focusing here on the Baltimore area (many other areas are also served by Redfin agents.) One of the best benefits of working with an agent employed by Redfin is that they are are rated by how well they serve customers, whether buyers or sellers, so agents are accountable to the customer, making customer satisfaction their top concern.

As properties and homes exchange hands, customers' reviews of the agents make it onto Redfin's website. For instance, agent Colt Irick was recently reviewed by a first-time home buyer in the Arlington, VA, area. The buyer was able to close on a condominium and said this, "I am very thankful for the opportunity to work with Colt. From start to finish, I felt very supported and understood. I would absolutely work with Colt again as well as recommend him to anyone."

Eric posted his experience on Facebook, "Martha Olmos was the best Agent we could have hoped for. She had an eye for detail, got to know our likes and dislikes, was very available, steered us away from costly mistakes, and provided invaluable insights based on her knowledge of the Austin market and both buyer and seller sides of the business.

"She earned our trust and from the start we never had a doubt that we were working with a pro.

"The online tools and easy to schedule tours were very helpful, and we're glad we'll be getting a refund of some of the commission! Thanks, Martha, Crystal, and team, and thanks, Redfin!"

One of the homes sold in the Baltimore area.

Thanks for information from Redfin's homepage, Sept review from this page: https://www.redfin.com/real-estate-agents/colt-irick; and this Facebook post: https://www.facebook.com/redfin/posts/10155265895618636.

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